We found Nicole to be very friendly and informative. She took the time to understand our personal needs and requests and answer all our questions. She made us feel like an important customer and that a great trip and experience was very important to her. She is organized and prompt with communications and responses. She comes across as having a real passion and enjoyment for her work.
Linda
Kalamazoo, Michigan
Pam was incredibly helpful in planning our honeymoon! We came to her knowing very little of what we were looking for and she took the time to ask us questions to get to know us and provide recommendations based on what our wants were along with our budget. Our honeymoon was absolutely perfect!!! She provided many recommendations that we never would have known booking on our own that helped make this trip the best vacation either of us have ever experienced! Thank you Pam for being amazing!!!!
Dustin
Portage, Michigan
Amy is fantastic! She guided us thru the planning and reservation process for our European River Cruise listening to our needs and wants. She is a true pro! Unfortunately, Covid got in the way of our trip and we had to cancel our trip for the time being. No problem for Amy! She took care of everything with Viking and the refund process was seamless and quick. She is the best and we look forward to working with her again when it is safe to travel.
Duczys
Portage, Michigan